30-day money-back guarantee
If you are not satisfied with your purchase for any reason, email support@vinhistorynow.com within 30 days of your purchase date and we will refund the full amount paid, including any second VIN report credit.
How to request a refund
Send the email address used at checkout and the VIN or order date. Refunds are returned to the original payment method; your bank may take several business days to show the credit.
Billing errors and unauthorized charges
If you were charged in error, charged twice or without your authorization, contact support@vinhistorynow.com and we will correct verified billing errors, including after 30 days.
Your legal rights
Nothing in this policy limits any remedy required by applicable law, or your rights under your card issuer's dispute procedures.